Refund and Returns Policy
Overview
At healthydrinks, we are committed to providing high‑quality products and a satisfactory shopping experience. This Refund and Returns Policy explains the conditions under which you may return items, request a refund, or exchange products purchased from https://www.healthydrinks.store.
Eligibility for Returns
General Conditions
To be eligible for a return, the item must:
- Be unused, unopened, and in its original packaging.
- Be returned within 30 days of the delivery date.
- Include the original receipt or proof of purchase.
Non‑returnable Items
The following products cannot be returned or refunded:
- Perishable goods, including fresh juices and opened beverages.
- Personalized or custom‑made items.
- Products that have been damaged due to misuse or improper storage.
Return Process
Initiating a Return
To start a return, please contact our support team at [email protected] or call +1(806)737-9486. Provide the order number, reason for return, and any supporting photos if applicable.
Shipping the Return
After approval, you must ship the item to the address provided by our support team. You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
Refunds
Refund Method
Refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned item.
Partial Refunds
Partial refunds may be granted for items that are returned in a used or damaged condition, at our discretion.
Exchanges
If you wish to exchange a product for a different size, flavor, or variant, please follow the return process and indicate that you prefer an exchange. Exchanges are subject to product availability.
User Responsibilities
- Provide accurate contact and order information.
- Package the returned item securely to prevent damage during transit.
- Comply with any additional instructions provided by healthydrinks support.
Legal Disclaimer
This Refund and Returns Policy does not affect your statutory rights under applicable consumer protection laws. healthydrinks reserves the right to amend this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.
Contact Information
If you have any questions about this policy, please contact us:
- Email: [email protected]
- Phone: +1(806)737-9486
- Address: Address Placeholder